As time went on, however, I found a new type of email that didn't really fit in those categories: things that are mine to do (I'm not @Waiting for someone else) and there is a next action on it (so it doesn't go in the project folders) but I can't do that action yet (so it doesn't go in @Action).
In short, I'm waiting not for a person, but for the time to be right, such as a meeting coming up this week that I'll need the directions to, or a webinar announcement with its login information. I was worried that if I put it in @Waiting, it would get lost. Since it's time based, it should probably go on my Calendar, but the email contains more information than I want to copy to the Calendar.
So I added a folder named @Pending. Here are the "hard edges" rules I use to decide what goes where:
- If the email is just a notice, I add it to the calendar and delete the notice.
- If the email has significant details, I add it to the calendar and file under @Pending until the event occurs. Then I delete it (usually) or file it under the proper reference folder.